FREQUENTLY ASKED QUESTIONS 

How do I sign up for a public painting class?


Click on Upcoming Classes, find a date and painting that fits your style and availability, then click Book Class. Because events are scheduled in advance walk-ins can be difficult and not advised. Please Call or contact us in advance if youre planning to visit the studio when not scheduled for a class




Can kids come to public events?


Absolutely, we offer specific classes for our little picasso's. - Kids classes are intended for ages 7 and up. Parents are not obligated to purchase a canvas for themselves, you can observe if you like but our picasso's really enjoy when mom or dad participate. -Classes for both children and adults will be labeled ALL AGES or 7+ -No Toddlers or infants in any session




Can my Friends come and watch us without painting?


Everyone needs a paid seat to stay in the studio during sessions, except during Little Picasso Classes and private events




Whats Included in the price?


Your reservation fee includes all the supplies you'll need to create your masterpiece. You'll recieve an apron, canvas, brushes, paint and step by step instructions throughout the class. plus, a complimentary beverage. some class include other details. be sure to always read whats included by viewing the details on your ticket before checking out.




Alcohol Policy


Must be 21 to consume alcohol. Valid ID Required. Adult classes will include up to two complimentary 5 oz glasses of wine or one 12oz beer, per VA ABC. Guests are not allowed to bring their own alcohol. Please Drink Responsibly Drink menu will vary per class




Age Policy


18+ for all events where alcohol consumption is allowed. Individuals under 18years are allowed only in accordance with class description. Age 7+ for kid/little picasso's classes . No infants or toddlers




What is your Cancellation Policy


Updated March 18, 2019

  • We do NOT issue refunds
  • If you notify the studio via email more than 24 hours before your reservation date, a studio credit will be issued with a 15% rescheduling fee. The remaining 85% will be credited to you.
  • If you notify the studio via email less than 24 hours before your reservation date, a credit will NOT be issued. However, you are able to send someone in your spot.
  • No Shows will not be issued any of the above.
  • If you arrive 20 mins or more after the class has started, we will have to reschedule you for another class. Classes can progress rather quickly and instead of you having to be caught up, its better that you start fresh with a new group.
  • Bad Weather: Class will cancel if a weather emergency is declared or we determine the roads to be too unsafe to travel on, otherwise our cancellation policy is as started above. In the rare case of a class cancelling due to poor weather conditions, a studio credit will be issued to all registered guests to use within 30days
  • Private Party Hosts, review cancellation policy for private parties
  • Please email us at theartloungerva@gmail.com so that we can issue you the appropriate refund




How do I Plan a Private party ?


Click here and we will be more than happy to start planning process with you!




How do I cancel a Private Party?


Although we would never want you to cancel, We do understand that things come up. The two painter deposit is non refundable and should you completely cancel your event. We do not issue Refunds * If you need to cancel you'll have the option to Reschedule or request a Store Credit. * 14 Days or less before your event, NO changes can be made to your party. No credits will be issued and you will not be able to reschedule. This is valid for all guests that have paid as well. You may send someone in your place if you are unable to make it. * If a private event does not meet minimum painter requirements by the due date, it will be changed to a public event and can not be changed back. You are still able to have your party, but the public is able to sign up too Please email us at theartloungerva@gmail.com as soon as possible to go over your options




How Much Do Classes Cost ?


Classes range from $20-$35 per person. This depends on the type of class, painting and other fun details. Private parties are $25-$37 per person. your price depends on whether you are an adult or child and which package you choose. To view packages click on private parties in the menu and select your desired party type. *We often run specials




Do you Serve Food and Drinks?


No, we do not serve food. However, we partner with the El Nopal Mexican restaurant next door and you are able to order take out for 20% off while painting. You are also welcomed to bring food from somewhere else. Remember you will be painting majority of the time so we recommend finger foods. There are also a few resturants in our shopping center. If you arrive early you can order and bring your food back to the studio. We have a small variety of complimentary non alcoholic beverages for sale, along with complimentary cider, wine, or beer for anyone 21years of age and older. Per VA ABC we are allowed to serve either one 12oz beer or up to two 5oz glasses of wine. You are NOT able to bring your own alcohol at this time, however please bring any non alcoholic drinks and snacks that you may need.




How big are the canvases ?


Canvases are 16x20 inches, but on some occassions we may offer 11x14




Where are you Located


We are located at 5203 S. Laburnum Ave. Henrico, Va 23231 in the Laburnum Green Shopping Center , its right across the highway from the LiDL Grocery Store




Is there a deposit for a Private Party?


**Policy Updated 1/8/2019** We require prepayment of 2 spots at the time of booking. The minimum number of painters required for private parties on Friday and Saturday Nights is 12 painters. We require payment in full 7 days prior to the event. If the minimum is not met and paid in full by this time, the class will automatically open to the public. You can still have your party but the public will be able to to purchase seats as well. However you may pay the difference between confirmed guests and private party minimum to keep your party private.




How to redeem a Studio Credit/Groupon


updated July 10, 2019 Strore Credit: If you have been issued a studio credit, notify us by email to advise which class you would like to use it for. Studio Credits are valid for one month after your initial reservation. You are allowed only one reschedule credit per event. Ex. If your inital class was Jan. 1 and you needed to reschedule for Jan. 20th -- you can not then reschedule for a second time if you cant make your Jan. 20th class. You will be instructed to purchase a ticket for your desired class Groupon: call us to be sure that we have seating, you can either pay over the phone or with groupon. then send us an email to advise us of which class you would like to attend. Email: theartloungerva@gmail.com





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Studio OPEN Hours 

View Calendar for event schedule

HOURS ARE DIFFERENT FOR PRIVATE EVENTS

Sun - Mon    Closed 

Tue - Thur   By Appointment Only 

 

 Fri -    4:00 pm - 9:00 pm

Sat -  12:00 pm - 9:00 pm

Closed on Thanksgiving, Christmas Eve , Christmas Day, New Years Day

 

 

CALLING HOURS: 

Tue - Friday   10am - 6pm 

Sat- 12p - 6p

Contact Us

5203 S. Laburnum Ave.

Henrico,VA 23231

 

804-205-7942

theartloungerva@gmail.com

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